Dell XPS 12 9Q23 Touch Pad Replacement

Written By: DJ Jackson
  • Comments: 1
Dell XPS 12 9Q23 Touch Pad Replacement

Difficulty

Moderate

Steps

9

Time Required

5 - 25 minutes

Introduction

For those who wish to swap out the touchpad on their Dell XPS 12 9Q23, this tutorial will lead you through the steps involved. Replacing the touchpad will fix any problems you're having with functionality or responsiveness on your laptop without requiring expert assistance. Before starting any of the steps make sure that the device is powered off before beginning. Make sure you have the necessary equipment before starting, such as a T5 Torx and a Phillips #00 screwdriver, and carefully follow the directions to prevent breaking any parts. You'll have installed and operational new touchpad by the time you finish this guide.

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    • Pop the center cover open on the bottom cover.

    • Remove the center screw with a #00 Phillips screwdriver.

    • Use a T5 Torx screwdriver for the remaining screws around the edge of the bottom cover.

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    • Carefully remove back panel after all screws have been removed.

    I suggest sliding an opening tool along the front of the case first to pop the plastic snaps holding the cover to the bottom of the laptop. The snaps near the hinges are the most challenging. It is also important, when following these directions in reverse order, to fit the right side of the case over the sliding power switch before applying downward pressure required to snap the case bottom back into place. Wouldn’t want to break your power switch.

    Jeremy Tilden -

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    • After the back panel has been removed, disconnect the battery to prevent electrical shock

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    • Use a Phillips #00 screwdriver to remove the 8 screws that secure the battery.

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    • Once all the screws have been removed the battery is now safe to extract

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    • Unplug the touchpad cable.

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    • Insert wisdom here.

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    • Use a Phillips screwdriver to remove the 4 touchpad screws.

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    • Remove the touchpad.

Conclusion

You should now have successfully changed the touchpad on your Dell XPS 12 9Q23 after following the instructions in this article. You've fixed your laptop by gently taking off the back panel, unplugging the battery, and replacing the broken touchpad. Make sure to firmly reassemble every part, by following the instructions in reverse order, then double-check your work to make sure nothing is missing. Once your replacement touchpad is placed, your device should be operating at peak efficiency and you can use it without any problems going forward.

Author

DJ Jackson

Member since: 11/04/17

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